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Troubleshooting

This guide provides solutions to common issues you may encounter while using the BeL2 SDK.

Common Issues​

1. Connection Issues​

If you're having trouble connecting to the Elastos Smart Chain:

  • Ensure you're using the correct RPC URL: https://api2.elastos.net/esc
  • Check your internet connection
  • Verify that the Elastos Smart Chain network is operational

2. Transaction Submission Failures​

If your verification request transaction fails to submit:

  • Make sure you have sufficient ESC (Elastos Smart Chain native token) to cover gas fees
  • Check that you're using the correct chain ID (20 for Elastos Smart Chain)
  • Ensure your signer has the necessary permissions

3. Verification Status Not Updating​

If the verification status seems stuck:

  • Ensure you're correctly subscribing to the status$ observable
  • Check that your verification request was successfully submitted
  • Be patient, as the verification process may take some time

Error Messages​

Here are some common error messages you might encounter and their potential solutions:

  1. "Invalid chain ID": Make sure you're using the correct chain ID (20 for Elastos Smart Chain)
  2. "Transaction underpriced": Increase the gas price for your transaction
  3. "Insufficient funds": Ensure your account has enough ESC to cover gas fees

Getting Help​

If you're experiencing issues not covered in this guide:

  1. Check the BeL2 documentation for any updates or additional information
  2. Join the BeL2 Discord community for community support
  3. Contact the BeL2 support team at [email protected]

Remember to provide as much detail as possible about your issue, including any error messages, when seeking help.